At GEO Resort & Hotel, Genting Highlands, guests are warmly welcome by the hotel’s distinctive service and smiles. With breath-taking views of the majestic mountain range, Geo Resort & Hotel offers the epitome of comfort and diners will be taken to a journey in Asian & Western food cultures.
Please be informed that the State of Pahang has impose Fee Sustainability at RM3.00 per room per day to all hotel residents effective 1st January 2022 in accordance to Hotel (Pahang) Regulation 2021. This Sustainability Fee is to be collected by the Hotel on behalf of the Government and it is not included in the total room rate.
Availab.le street view
Check In | 3:00 PM |
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Check Out | 12:00 PM |
Hotel Policies |
Can I add baby cot and extra bed ?.All extra beds or baby cot are subject to availability.
Can I pay at counter or upon arrival?No. The hotel will not collect any payment from customer unless instructed. Online Rates are applicable and prepayment to be made before arrival.
Can I check out late?Possible, provided guest to contact hotel management. Extra charges may applicable according to hotel walkin rates
Hotel looks different from the pictures provided at website?Possible, there are times renovations or upgrades and may not be updated to our website.
Can I change my booking reservations or change dates?All booking confirmations are final and non refundable. Service charge may applicable for such request
Please contact agents or our hotline to assist you
Can I make complaints for any non satisfactory service at hotel?Please lodge any complaints during your stay at hotel to hotel management. We are unable to assist guest for any claims after checked out
Am I accountable for any arise issues during my stay?Yes, Guests are responsible for any stolen items, late check out claims, broken items or any related issues. hotel has the rights to contact you directly to claim or detain your deposit if applicable
Any hidden charges?Our rates are already inclusive of all taxes except tourism Tax (RM10 per room) for tourist and foreigners to be pay upon arrival unless notified
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