Your privacy is important to us. We value your trust and are committed to protecting and safeguarding any personal information you give us. This document, which we update from time to time, describes how we use and process your personal data and how we use cookies. It also tells you how you can contact us if you have questions about your personal information.
Cuti Cuti Malaysia provides online travel services through its own websites and mobile apps and through other online platforms such as partners’ websites and social media. The information that follows applies to all of these platforms.
What kind of personal information does Cuti Cuti Malaysia use?
When you make a reservation, you’ll be asked for your name, address, telephone number, email address, payment details, the names of guests traveling with you and your preferences for your stay.
To make it easier to manage your reservations, you can open a user account. This allows you to save your personal settings, review previous bookings and manage future reservations.
When you visit our website, even if you don’t make a reservation, we may collect certain information, like your IP address, or browser, and information about your computer’s operating system, application version, language settings and pages that have been shown to you. If you’re using a mobile device, we might also collect data that identifies your mobile device, device-specific settings and characteristics and latitude/longitude details.
We may also receive information about you when you use certain social media services.
Why does Cuti Cuti Malaysia collect, use and share your personal data?
How does Cuti Cuti Malaysia use social media?
We use social media to promote our services partners’ properties and to promote, improve and facilitate our own services website. For example, we integrated social media plugins into the Cuti Cuti Malaysia website. So when you click on one of the buttons and register with your social media account, information is shared with your social media provider, and possibly presented on your social media profile to be shared with others in your network.
In addition to implementing these buttons, Cuti Cuti Malaysia uses social media by maintaining accounts on several social media sites and by offering social apps. These social media services may allow you to share information with Cuti Cuti Malaysia. When you register with a social media app, you’ll be told which information will be shared with Cuti Cuti Malaysia. The information you choose to share with us may include the basic information that’s already available in your social media profile, email address, status updates and your friends list. This information is necessary to create a unique user experience either in the app itself or on our website. It facilitates things like personalizing our website to suit your needs, connecting you with your friends on travel destinations and analyzing and enhancing our travel-related services.
We may also enable you to sign in to Cuti Cuti Malaysia services with your social media accounts. Your social media provider will be able to tell you more about how they use and process your data in such cases.
How does Cuti Cuti Malaysia share your data with third parties?
In certain circumstances, we may share your personal data with third parties.
How does Cuti Cuti Malaysia use mobile devices?
We have free apps for a variety of mobile devices and use versions of our regular website that have been optimized for mobile. These apps and mobile friendly websites process your personal details in a similar way as our website does – and they also allow you to use location services to find services nearby.
How does Cuti Cuti Malaysia use guest reviews and other destination-related information you share with us?
After your use any service booked through us, you’ll be invited to submit a guest review, which may ask for information about the service item, the surrounding areas, and the destination. If you don’t want your name to show with your review, you can use your screen name (which you can choose in your user account) or it can be displayed anonymously. By completing a guest review, you’re agreeing that it can be displayed (as further described in our Terms and Conditions) on, for example, the relevant service information page on our websites, in our mobile apps, in our social media accounts and in social apps, or on the website of the relevant property or on our business partner’s website, to inform other users about the quality of the service item you used.
If you indicate that a guest review was helpful – or not helpful – we will aggregate this with feedback from other customers in order to sort and prioritize guest reviews. We may use the information in your lists or in other destination-related information you share with us in an anonymous format to help other users find the right destination.
What is a cookie?
A cookie is a small amount of data that is placed in the browser of your computer or on your mobile device. This Privacy and Cookies Policy applies to cookies and similar technologies (hereafter together referred to as “cookies”).
Why are cookies used?
Web pages have no memory. If you are surfing from page to page within a website, you will not be recognized as the same user across pages. Cookies enable your browser to be recognized by the website. So cookies are mainly used to remember the choices you have made – choices such as the language you prefer and the currency you use. They will also make sure you are recognized when you return to a website.
Do all cookies do the same thing?
No, there are different types of cookies and different ways of using them. Cookies can be categorized according to their function, their lifespan and according to who places them on a website.
How are cookies used?
Our website uses the following types of cookies:
How long do Cuti Cuti Malaysia cookies stay active?
The cookies we use have varying lifespans. The maximum lifespan we set on some is five years from your last visit to our website. You can erase all cookies from your browser any time you want. To remove Cuti Cuti Malaysia cookies from your browser, go to your browser Menu > Options > Privacy Options. Please follow this cookies removal guides for other devices.
How can you recognize Cuti Cuti Malaysia cookies?
You can find our cookies in your browser settings.
Does Cuti Cuti Malaysia use third-party marketing and analytics cookies?
Yes. Cuti Cuti Malaysia uses the services of trusted and recognized online advertising and marketing companies. Cuti Cuti Malaysia may also use third-party providers for analytical purposes. To enable their services, these companies need to place cookies.
The providers we use are committed to building consumer awareness and establishing responsible business and data management practices and standards.
In order to control the collection of data for analytical purposes by Google Analytics, you may want to visit the following link: Google Analytics Opt-out Browser Add-on.
Who has access to Cuti Cuti Malaysia cookie data?
Only Cuti Cuti Malaysia has access to Cuti Cuti Malaysia cookies. Cookies placed by third parties can be accessed by these third parties.
How can you manage your cookie preferences?
Using your browser settings in, for example, Internet Explorer, Safari, Firefox or Chrome, you can set which cookies to accept and which to reject. Where you find these settings depends on which browser you use. Use the “Help” function in your browser to locate the settings you need.
If you choose not to accept certain cookies, you may not be able to use some functions on our website. Plus, opting out of an online advertising network doesn’t mean that you won’t receive or be subject to online advertising or marketing analysis. It means that the network you opted out of will no longer deliver ads tailored to your web preferences and browsing patterns.
Does Cuti Cuti Malaysia use web beacons?
In addition to using cookies, Cuti Cuti Malaysia sometimes uses web beacons. A web beacon is a tiny graphic image of just one pixel that’s delivered to your computer either as part of a web page request or in an HTML email message. Either directly or through service providers, we use these pixels as part of our online advertisements either on our website or on third-party websites to learn whether a user who is being shown an online advertisement also makes a reservation; to track conversion with partner websites and to analyze a user’s traffic patterns in order to optimize the travel-related services we bring to you.
What security procedures does Cuti Cuti Malaysia put in place to safeguard your personal data?
In accordance with European data protection laws and also Malaysian Data Protection Act, we observe reasonable procedures to prevent unauthorized access and the misuse of personal information.
We use 2048-bit Secure Socket Layer (SSL) to access our platform which granted the “Green Secured Padlock” icon on users web browser.
We use appropriate business systems and procedures to protect and safeguard the personal information you give us. We also use security procedures and technical and physical restrictions for accessing and using the personal information on our servers. Only authorized personnel are permitted to access personal information in the course of their work.
Your credit card details – this website DOES NOT keep your credit card details. Your card details will directly process on 3rd party 3DS compliant payment gateway authorized by either VISA or Master Card.
The services offered by Cuti Cuti Malaysia are not directed at children under 18 years old. The use of any of our services is only allowed with the valid consent of a parent or a guardian. If we receive information from a child under 18 years old, we reserve the right to delete it.
How can you control the personal data you have given to Cuti Cuti Malaysia?
You always have the right to review the personal information we keep about you. You can request an overview of your personal data by emailing us at reservation@cuticuti-malaysia.com. Please write “Request personal information” in the subject line of your email and include a copy of your identity card to help us prevent unauthorized individuals from accessing your personal data.
If the personal information we have for you is incorrect, we will update it at your request. You can also ask us to remove your personal data from our customer database by sending an email to reservation@cuticuti-malaysia.com with “Request for removal of personal information” in the subject line. However, we may need to retain certain information, for example, for legal or administrative purposes, such as record keeping or to detect fraudulent activities. You can delete your user account at any time by signing into your account on the Cuti Cuti Malaysia website and choosing to remove your account.
Who is responsible for the processing of personal data on the Cuti Cuti Malaysia website and apps?
Cuti Cuti Malaysia controls the processing of personal data on its websites and mobile apps. Cuti Cuti Malaysia is managed by AMK Holidays Sdn Bhd, a private limited liability company, incorporated under the Malaysia Company Act. If you have any suggestions or comments about this privacy notice, please send an email to reservation@cuticuti-malaysia.com.
Last updated, December 2023