You may enquire extra beds at the counter during check-in. All extra beds or baby cot are subject to availability.
No. The hotel will not deal directly or to collect payment from customer unless instructed. Online Rates are applicable and prepayment to be made before arrival.
Possible, provided guest to contact hotel management. Extra charges may applicable according to hotel walkin rates
Possible, there are times renovations or upgrades and may not be updated to our website.
All booking confirmations are final and non refundable. Service charge may applicable for such request Please contact agents or our hotline to assist you.
Please lodge any complaints during your stay at hotel to hotel management. We are unable to assist guest for any claims after checked out.
Yes, Guests are responsible for any stolen items, late check out claims, broken items or any related issues. hotel has the rights to contact you directly to claim or detain your deposit if applicable.
It is important to know that our rates are already inclusive of all taxes except tourism Tax (RM10 per room) for tourist and foreigners to be pay upon arrival unless notified.
