PARKROYAL COLLECTION redefines the biophilic lifestyle hotel for the modern conscious traveller. Rooted in sustainable design and enriched by local culture, each property is a vibrant urban sanctuary where guests recharge, reconnect, and experience the city anew. From Singapore to Kuala Lumpur, our hotels weave lush greenery, eco‑innovations, and inspiring hospitality into mindful living at the heart of the city.
The Hotel has wheelchair access facilities in the public areas and lift access on every floor. Wheelchair-friendly guestrooms are also available. Advance request is required.
The Hotel has a no-smoking policy. However there are designated areas at the hotel entrance and some parts of the garden should guests wish to smoke. Shisha, e-cigarette, cigar and vape and any other form of smoking are also prohibited.
Available street view
| Check In | 3:00 PM |
|---|---|
| Check Out | 12:00 PM |
| Hotel Policies |
Can I add baby cot and extra bed ?.All extra beds or baby cot are subject to availability.
Can I pay at counter or upon arrival? No. The hotel will not collect any payment from customer unless instructed. Online Rates are applicable and prepayment to be made before arrival.
Can I check out late?Possible, provided guest to contact hotel management. Extra charges may applicable according to hotel walkin rates
Hotel looks different from the pictures provided at website?Possible, there are times renovations or upgrades and may not be updated to our website.
Can I change my booking reservations or change dates?All booking confirmations are final and non refundable. Service charge may applicable for such request
Please contact agents or our hotline to assist you
Can I make complaints for any non satisfactory service at hotel?Please lodge any complaints during your stay at hotel to hotel management. We are unable to assist for any claims after check out
Am I accountable for any arise issues during my stay?Yes, Guests are responsible for any stolen, late check out claims, broken items or any related issues. The operator has the right to claim or detain your deposit if applicable
Any hidden charges?Our rates are already inclusive of all taxes except tourism Tax (RM10 per room) for tourist and foreigners to be paid upon arrival and state's taxes (unless notified)
How to book?Select your hotel and room category, then choose the arrival dates to proceed. However, you are required to fill in your details first. We will process your request and will reach you for confirmation and payment purposes
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