Bertam Resort Penang is a luxury resort hotel in Bertam, Seberang Perai, Penang. It is part of Bertam Resort & Waterpark, an integrated development which occupies a 20-acre plot on the north side of Jalan Tun Hamdan Sheikh Tahir. The development comprises the 5-star luxury hotel Bertam Resort, and the Bertam Waterpark.
Bertam Resort is a luxury resort. Its design, architectural style and finishing touches draw inspiration from a Moroccan oasis. The main lobby and surrounding wings cloister around the huge pool, which is lushly landscaped with palm trees and dotted with pavilions. The resort offers 300 guestrooms. Room types include the 295 sqft Superior, 323 sqft Deluxe, 387 sqft Double Queen, 462 sqft Corner Suite, 592 sqft Junior Suite, 678 sqft Club Suite, 1,141 sqft Pool Suite and the 1,162 sqft Mezzanine Suite.
Dining outlets at Bertam Resort include the main restaurant, Essaouira, which opens from 7:00am to 11:00pm, the al-fresco Kasbah, which overlooks the Bertam Waterpark, from 11:00am to 11:00pm, the fine-dining outlet Le Grill, which offers French-Asian cuisine from 6:00pm to 10:30pm, L’Oasis club lounge which operates from 7:00am to 7:00pm, the Pool Bar, from 11:00am to 7:00pm, and the Lobby Lounge, from 1:00am to 1:00am.
Recreational facilities at Bertam Resort include Kechmara Spa (to open middle of 2023), the huge swimming pool and the gym. The resort hotel is also well equipped for meetings, seminars, conferences and wedding banquets. It has 9 meeting rooms of various sizes, named after locations in Morocco, among them Rabat, Fez, Marrakesh, Tangier, Kenitra, Mekness, Sahara, Atlas and Merzouga. For large conferences and wedding banquets, there is the Casablanca Grand Ballroom, which seats an audience of 2,600 theatre style, or 1,500 banquet diners. This grand ballroom can be segregated into Casablanca 1 and Casablanca 2 for activities of a smaller scale.
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Available street view
| Check In | 3:00 PM |
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| Check Out | 12:00 PM |
| Hotel Policies |
Can I add baby cot and extra bed ?.All extra beds or baby cot are subject to availability.
Can I pay at counter or upon arrival?No. The hotel will not collect any payment from customer unless instructed. Online Rates are applicable and prepayment to be made before arrival.
Can I check out late?Possible, provided guest to contact hotel management. Extra charges may applicable according to hotel walkin rates
Hotel looks different from the pictures provided at website?Possible, there are times renovations or upgrades and may not be updated to our website.
Can I change my booking reservations or change dates?All booking confirmations are final and non refundable. Service charge may applicable for such request
Please contact agents or our hotline to assist you
Can I make complaints for any non satisfactory service at hotel?Please lodge any complaints during your stay at hotel to hotel management. We are unable to assist guest for any claims after checked out
Am I accountable for any arise issues during my stay?Yes, Guests are responsible for any stolen items, late check out claims, broken items or any related issues. hotel has the rights to contact you directly to claim or detain your deposit if applicable
Any hidden charges?Our rates are already inclusive of all taxes except tourism Tax (RM10 per room) for tourist and foreigners to be pay upon arrival unless notified
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Member Since 2023
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